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Very friendly and professional manner

Excellent planning from the start, meetings were always useful and done in a very friendly and professional manner with little disruption to the Service. I found the Auditor to be an excellent communicator and I thoroughly enjoyed the process as it was very useful and informative.

The audit did add value as it uncovered some aspects of the Service that I needed to investigate further and also put some of the modernisation requirements that are absolutely imperative to be known by a wider audience.