Case studies and testimonials
In July 2019, our ongoing commitment to providing a class leading service with a strong customer focus was reconfirmed with nationally recognised accreditation for Customer Service Excellence. Meeting the needs of customers is a key marker of our success and our Customer Engagement Strategy helps us monitor our progress better in this area.
Many thanks for sending the final report over, and again for such a pleasant Audit with a very rewarding outcome! It was a pleasure working with you both.
Team had excellent knowledge regarding schools and were able to advise and support in making our current practices even better.
Feedback from a recent climate change governance audit – Auditors were incredibly accessible and helpful always willing to take a call couldn’t have been more helpful. I started in role two weeks before the audit and was able to get to the core of what was good/ bad/ indifferent. The Auditor got to the heart of the issues and was able to provide very helpful insights.
Highlighting the order lines problem to senior management has resulted in some real actions by the Head Accountants, which can only benefit the system performance and accuracy of data.
I wanted to take this opportunity to thank you for your help and support over the last 5 years, it has been great working with you
Feedback and suggestions
We trust that the services we provide meet the needs of you and your organisation. A minimum level of audit is required under legislation and many areas of work we cover are governed by legislation and Codes of Practice. Within those constraints we are happy to consider suggestions which our clients may have relating to the services we provide. If you have any feedback or suggestions please let us know. Give us full details of your suggestion and the perceived advantages and benefits.
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