Case studies and testimonials
In Spring 2023, our ongoing commitment to providing a class leading service with a strong customer focus was reconfirmed with nationally recognised accreditation for Customer Service Excellence. Meeting the needs of customers is a key marker of our success and our Customer Engagement Strategy helps us monitor our progress better in this area.
The auditors were a pleasure to work with.
This is the first time we experienced DAP and they made me feel at ease and were very approachable, helpful and informative. Positive experience and process.
Super people and understood the current environment in which office staff are having to work due to the pandemic.
Many thanks for sending the final report over, and again for such a pleasant Audit with a very rewarding outcome! It was a pleasure working with you both.
Team had excellent knowledge regarding schools and were able to advise and support in making our current practices even better.
Feedback and suggestions
We trust that the services we provide meet the needs of you and your organisation. A minimum level of audit is required under legislation and many areas of work we cover are governed by legislation and Codes of Practice. Within those constraints we are happy to consider suggestions which our clients may have relating to the services we provide. If you have any feedback or suggestions please let us know. Give us full details of your suggestion and the perceived advantages and benefits.
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